Certificate in Design Firm Operations (CDFO) Exam Prep
Free practice questions

Free CDFO Practice Questions

10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.

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These 10 free CDFO questions are organized by exam domain, so you can see how each part of the Certificate in Design Firm Operations (CDFO) blueprint is tested. Reveal the answer and explanation under each question.

Domain 1: Operations

Question 1

The principals of an architecture firm are concerned about falling cash balances despite steady accrual-basis net service revenue and operating profit. Days outstanding on billed receivables have stayed near 31, while earned-but-unbilled revenue has risen from 16 to 43 days. The work is eligible for billing, and payroll and vendor disbursements remain on plan. Where should the controller investigate first?

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Correct answer: B - The time from completed work to invoice approval and issuance.

Question 2

An architecture firm is setting an hourly fee for an assignment performed entirely by its employees, with no subconsultant or reimbursable expenses. Direct wage cost is $48 per hour. Overhead is 150% of direct labor cost and includes all payroll burden and indirect expenses. The firm wants operating profit equal to 20% of net service revenue, with no billing write-downs. What hourly fee meets that margin?

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Correct answer: A - $150 per hour

Domain 2: Project Management

Question 3

A U.S. private design firm discovers that a covered, nonexempt CAD technician worked 46 hours in one workweek to meet a drawing issue date. The manager knew the work was being performed, but the technician had not obtained the written overtime approval required by firm policy. The hours are undisputed. Under the federal Fair Labor Standards Act, payroll should:

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Correct answer: A - Pay all hours with the required overtime premium, then address the approval violation separately.

Question 4

A proposal coordinator at a U.S. design firm covered by ADA Title I requests a screen magnifier because of a documented disability. An individualized review confirms that it would enable all essential duties, work with the firm's software, and create no undue hardship. The department head suggests leave until the employee can work without assistance. HR's appropriate response is to:

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Correct answer: A - Provide the magnifier and keep the coordinator in the role with its essential duties intact.

Domain 3: Human Resources

Question 5

Following completed projects, 50 client contacts answer the standard 0-10 Net Promoter Score recommendation question. Twenty-six give scores of 9-10, sixteen give scores of 7-8, and eight give scores of 0-6. Which Net Promoter Score and interpretation belong in the client-service report?

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Correct answer: C - +36; the promoter share exceeds the detractor share by 36 percentage points.

Domain 4: Marketing

Question 6

Smoke and intermittent crackling come from the locked electrical closet beside a design studio. Employees are still at their desks, and the marked exit route is clear. No employee is trained to investigate or fight an electrical fire. What takes priority over securing the studio's files and equipment?

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Correct answer: C - Evacuate by the clear route and activate the emergency response plan.

Question 7

Counsel issues a legal hold covering a disputed renovation project. Relevant emails, team-chat records, and model versions are scheduled for routine deletion tonight. The signed agreement and final issued drawings are already archived. How should the records manager change tonight's retention actions?

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Correct answer: D - Suspend deletion of relevant records, preserving their originals and metadata.

Domain 5: Finance

Question 8

During design development, a private client requests an additional floor-layout option expressly excluded from the signed fixed-fee scope. The agreement requires written authorization of scope and fee before additional services begin. Work on the approved layout can proceed independently, and there is no safety issue. Which instruction keeps the project moving without creating an unauthorized commitment?

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Correct answer: D - Continue the approved work and price the extra option for written authorization.

Question 9

An owner signs one agreement with a construction company for both the design and construction of an office building. The company retains an architecture firm under a separate subcontract. The owner, architect, and construction team attend weekly coordination meetings, but there is no multiparty risk-sharing agreement. For contract administration, this delivery arrangement is:

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Correct answer: D - Design-build

Domain 6: Leadership

Question 10

Training records show that every designated approver passed the exercise for a new expense workflow and understands why it was introduced. Six weeks after launch, live reports still wait in the queue because those approvers lack permission to open them. A principal proposes repeating the training. In ADKAR terms, which intervention matches the demonstrated barrier?

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Correct answer: B - Provide the missing permissions and verify successful live approvals, addressing the ability barrier.

That's 10 of 1,030

The full bank has 1,020 more CDFO questions with explanations.

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